Frequently asked questions
I'm not a professional photographer, can I use the presets?
Of course, you can. Most of our happiest customers are beginners, and all of our presets can give your photos a professional look with just one click. We recommend to set up the white balance and the overall exposure before applying the preset, which is something explained into detail in the video tutorial included in all the desktop collections.
Mobile: what do I need to open the files?
To open up the download link, you need to have a Zip extractor app and Lightroom downloaded on your phone.
The download link doesn't work
If using Gmail, make sure to access the download link through Safari or Chrome browser instead of the Gmail app.
I lost my download link
No worries! You can always email us at email@example.com
Make sure to include your order number, full name, and email address used for the order. We will get back to you with your new download link.
Mobile & Desktop presets: how do I install the presets?
All the collections come with a detailed PDF installation guide.
How do I contact you?
The best way to contact us for a fast response is through our email firstname.lastname@example.org
How long can I use the presets?