Frequently asked questions
I'm not a professional photographer, can I use the presets?
Of course, you can. Most of our happiest customers are beginners, and all of our presets can give your photos a professional look with just one click. We recommend to set up the white balance and the overall exposure before applying the preset, which is something explained into detail in the video tutorial included in all the desktop collections.
How long can I use the presets?
The download link doesn't work
If using Gmail, make sure to access the download link through Safari or Chrome browser instead of the Gmail app.
Mobile: what do I need to open the files?
To open up the download link, you need to have a Zip extractor app and Lightroom downloaded on your phone.
Mobile & Desktop presets: how do I install the presets?
All the collections come with a detailed PDF installation guide.
I lost my download link
If I changed my mind, can I get a refund?
Since the products are all instant digital downloads, we do not offer refunds. However, please feel free to get in touch with us so that we will try the best we can to keep you satisfied with our products.